The Process Manager reports to the General Manager. As a member of the Leadership Team, the Process Manager is responsible for managing quality specifications and processes while partnering with operations, sales and customers to ensure that customers’ needs are met. and the continuous improvement of our production and service activities. He also provides technical support to our customer and operation teams to meet the quality specifications and produce our products to meet our customers’ standards. He, along with his team, are responsible to implement and support a Quality System, a Food Safety System and a Continuous improvement strategy. Ensure the development of its team members.
In this context, his first mandate will be to work with the sales and operation teams in order to have a quick understanding of our customers’ quality needs to support the customer and operation ramp up strategy.